Frequently Asked Questions

Get answers to common questions about Classic Fill (Existing Guests Only).

To qualify, you must be a returning client with at least 50% of your original extensions intact and return within 17 days of your previous appointment. Our technician will assess retention and lash health before confirming fill pricing.

Most Classic Fills take 30 to 45 minutes depending on how many lashes need replacing and the complexity of the original mapping. Your technician will give an estimated time at check-in and adjust as needed.

Minor tweaks to length or curl may be possible if your existing extensions allow. Significant style changes usually require a full refill appointment to ensure proper mapping and healthy application for optimal results.

Avoid water, steam, and heavy exercise for 24 hours. Use oil-free cleansers, avoid rubbing, and gently brush lashes daily with a clean spoolie. Schedule regular fills to maintain consistent retention and shape.

Yes. This pricing is exclusive to returning guests who meet the 50% retention requirement and arrive within 17 days of their last appointment. If criteria aren’t met, a standard refill or full set pricing may apply.

If you return after 17 days, your technician will assess retention and may recommend a standard fill or full refill depending on lash loss. Scheduling sooner helps maintain your look and keeps you eligible for fill pricing.