Frequently Asked Questions

Get answers to common questions about Late Night Service Fee $50.

The $50 late night fee applies to any appointment with a start time at or after 9:00 PM local Phoenix time. It is added at booking confirmation and appears on your receipt to cover extended operating costs and late staffing.

Late night fees are generally non-refundable unless the appointment is canceled by the salon. If you need to reschedule within our policy window, we may transfer the fee to a new late appointment. Contact us for exceptions or emergencies.

Yes — scheduling your appointment to begin before 9:00 PM avoids the late night surcharge. If availability is limited, our team will suggest earlier slots when possible. Always confirm start times at booking to ensure the fee is or isn't applied.

No — the $50 late night fee only covers extended hour operational and staffing costs. Additional services, upgrades, and gratuities are charged separately. Your stylist or the booking summary will list any service-specific charges so you can review totals before arrival.

Yes. The $50 late night surcharge is clearly shown on your booking confirmation and final invoice for transparency. If you don't see it and your start time is at or after 9:00 PM, contact our front desk so we can verify and update your reservation.

The fee helps cover additional payroll for late-shift stylists, increased utility and security costs, and ensures we can keep premium services available after hours. This enables consistent quality, safe facilities, and reliable staffing for night appointments in Phoenix.